Contact Us

24-hour Cardmember Service & Reporting Card Lost/Stolen.

We accept relay calls.

Outside the United States: 701-461-0292 (call collect).

Send payments.

U.S. Bank National Association 
Cardmember Service
P.O. Box 790408
St. Louis, MO 63179-0408

Make sure to include your account number in the memo area of your check.

Billing inquiries.

U.S. Bank National Association
Cardmember Service
PO Box  6352
Fargo, ND 58125-6352

Email us.

For questions specific to an existing account, please log in to online banking to authenticate that you are the account owner:

  1. Log in to online banking 
  2. Under the “Customer Service” tab, select “Contact Us”
  3. Select  "Email Us"