LATAM Visa - Contact Us

Contact Us

24-hour Cardmember Service & Reporting Card Lost/Stolen.

800-274-7200.
We accept relay calls.

Outside the United States: 701-461-0292 (call collect).

Send payments.

U.S. Bank National Association
Cardmember Service
P.O. Box 790408
St. Louis, MO 63179-0408

Make sure to include your account number in the memo area of your check.

Billing inquiries.

U.S. Bank National Association
Cardmember Service
PO Box 6352
Fargo, ND 58125-6352

Email us.

For questions specific to an existing account, please log in to online banking to authenticate that you are the account owner:

Log in to online banking
Under the “Customer Service” tab, select “Contact Us”
Select "Email Us"

U.S. Bank Home | Privacy Pledge | Sitemap

We may change APRs, fees, and other Account terms in the future based on your experience with U.S. Bank National Association and its affiliates as provided under the Cardmember Agreement and applicable law.

The creditor and issuer of these cards is U.S. Bank National Association, pursuant to a license from Visa U.S.A. Inc. and these cards are available to United States residents only.

While this communication is offered in Spanish, following U.S. Bank communications, and documents related to your contractual agreements, disclosures, notices, and statements, Internet and mobile banking services may only be available in English. You must be able to read and understand these documents, or have assistance in translating them, in order to understand and use this product or service. English documents available upon request.

Accounts must be open and in good standing to earn points. Upon approval, please refer to your Cardmember Agreement for additional information.

With the merger of LAN and TAM to form LATAM Airlines, your frequent flyer program has changed from LATAM Pass to Multiplus. Within the coming year you will start to see Multiplus online and in our communications. You’ll continue to earn points with your current LATAM Visa Card, so enjoy the rewards and benefits!